TERMS OF SERVICE
Conclusion of contract I right to return the goods
The contract is concluded with the acceptance of your order by Global Prefer AG, which is expressed by the immediate delivery or notification of the delivery of the goods. Or in another way within a maximum period of 2 weeks from receipt of the order.
You have the right to return the goods purchased from us to us within 2 weeks of receipt. Deadline is sufficient for the timely dispatch. The right of return exists regardless of whether the goods are defective in terms of the statutory warranty provisions or not. Depending on your choice, you will either receive the desired exchange item or a refund of the value of the goods after we have received your return.
We can demand compensation for a deterioration caused by the intended use of the goods. This does not apply if the deterioration of the goods is solely due to their inspection - as it would have been possible in a shop, for example. The obligation to pay compensation can be avoided by not using the goods and refraining from doing anything that may impair their value.
The right to return the goods within 2 weeks of receipt of the goods does not affect your statutory rights and claims as a buyer in the event of defects in the goods within the meaning of the statutory warranty provisions. If the goods purchased from Global Prefer AG are faulty, please contact us at the address given below. Your claims and rights as a buyer expire within 24 months after receipt of the goods. The presentation of the goods at events, a reference to certain technical rules or information or other descriptions and images of the goods in offers and brochures is only a description of properties and not a guarantee of quality. Certain properties of the goods are only considered to be guaranteed by us if we have expressly confirmed this in writing in the contract.
If a third party, in particular the manufacturer of the goods, grants a guarantee that goes beyond the statutory warranty rules, we are not obliged to do so. Such guarantees relate exclusively to your direct claims against the guarantor, but not against us. In this respect, we can ask you to contact the guarantor directly, provided you are not making any statutory warranty claims, but claims from the guarantee.
The customer only has the following options for payment: advance transfer, payment service provider (e.g. PayPal), credit card. Further payment methods are not offered and will be rejected.
After receipt of the invoice, which contains all information for the transfer and is sent by email, the invoice amount must be transferred in advance to the account specified there. When using an escrow service / payment service provider, this enables the provider and customer to process payments among themselves. The trustee service / payment service provider forwards the customer's payment to the provider. You can find more information on the website of the respective trustee service / payment service provider. When paying by credit card, the customer must be the cardholder. Charging the credit card before shipping the goods.
The customer is obliged to pay or transfer the amount shown to the account specified on the invoice within 14 days of receipt of the invoice.
Payment is due from the invoice date without deduction. After expiry of the payment period, which is thus determined by the calendar, the customer is in default even without a reminder.
The customer's right of retention, which is not based on the same contractual relationship, is excluded.
Offsetting against the customer's claims is excluded unless these are undisputed or have been legally established.
The goods will be sent immediately after receipt of payment has been confirmed.
The dispatch takes place on average after 2 days at the latest. The entrepreneur undertakes to deliver on the 10th day after receipt of confirmed payment.
The standard delivery time is 3 days, unless otherwise stated in the item description.
The provider sends the order from its own warehouse as soon as the entire order is in stock there.
If the provider is not responsible for a permanent obstacle to delivery, in particular force majeure or non-delivery by its own supplier, although a corresponding hedging transaction was made in good time, the provider has the right to withdraw from a contract with the customer. The customer will be informed immediately and any services received, in particular payments, will be reimbursed.
Retention of title
The goods delivered to you remain the property of Global Prefer AG until full payment has been made
Assignment and pledge prohibition
Claims or rights of the customer against the provider may not be assigned or pledged without his consent, unless the customer has proven a legitimate interest in the assignment or pledging.
Language, place of jurisdiction and applicable law
The contract is drawn up in German. The further implementation of the contractual relationship takes place in German. The law of the Federal Republic of Germany applies exclusively. For consumers, this only applies to the extent that this does not restrict any statutory provisions of the country in which the customer has his place of residence or habitual residence. The place of jurisdiction for disputes with customers who are not consumers, legal entities under public law or special funds under public law is the seat of the provider.
The ineffectiveness of a provision of these terms and conditions has no effect on the effectiveness of the other provisions.
Implementation of the ODR directive
Online dispute resolution according to Art. 14 Para. 1 ODR-VO
The European Commission provides a platform for online dispute resolution (OS), which you can find at
Note according to § 36 Abs. 1 Nr. 2 VSBG: We would like to point out that we are generally ready to participate in dispute settlement proceedings before a consumer arbitration board. Consumers can contact the following consumer arbitration board:
General consumer arbitration board of the Center for Arbitration eV
Straßburger Strasse 8, 77694 Kehl
Tel .: +49 7851 79579 40
Fax: +49 7851 79579 41
This arbitration board is a 'general consumer arbitration board' according to § 4 Abs. 2 S. 2 VSBG "
Applicable law / place of jurisdiction
German law applies to the exclusion of the UN sales law, even if orders are made from abroad or deliveries are made abroad.
The place of jurisdiction for all claims in connection with an order is - as far as legally permissible - Augsburg
Account details :
Sparkasse Fürstenfeldbruck, Account No. 31615024, BLZ 70053070
IBAN: DE07 7005 3070 0031 6150 24
Global Prefer AG, Lagerlechfelder Str. 38, 86836 Untermeitingen